November – March April  October
Single room 99,00 pln 119,00 pln
Single room with private bathroom & TV 129,00 pln 149,00 pln
Double room 139,00 pln 159,00 pln
Double room with private bathroom & TV 179,00 pln 189,00 pln
Triple room 180,00 pln 210,00 pln
Triple room with private bathroom & TV 234,00 pln 244,00 pln
Extra person in room 55,00 pln 55,00 pln
  • Prices do not include breakfasts
  • The Breakfast costs 15 PLN per person
  • * Extra person in the room is charged 55,00 zł per night
  • All children under 3 years stay free of charge
  • All children under 10 years 15% discount
  • 10% discount for students
  • 15 % discount for ISIC & Euro26 holders
  • Special offers for groups
  • * during the New Year’s period and the long May and June weekends, the above prices increase by 20%.
Booking Confirmation

To confirm a reservation is required  for advance payment of 30% of the amount due for the entire stay. If reservation is made for one night during weekend days is required of advance payment of entire amount due. When advance payment is not possible,to confirm your reservation is required to confirm it by phone or e-mail – in accordance with the information indicated from reception desk.

The reception has the right to cancellation, if not met those conditions.

Booking cancellation

Hostel does not charge any fees from the Customer when the booking cancellation occurs within 48 hours before the first date of stay. In case of cancellation on time after prior deduction of fees the hostel returns cost to the customer’s bank account (bank transfer) or to the indicated credit card used to book all services. Hostel is not responsible for the differences arising from fluctuations in the daily currency exchange rates.

When cancellation occurs within less than 48 hours an advance payment that is already paid is not refundable.

If the booking confirmation has given credit card details the hostel reserves the right to charge the cost of the first unused night of stay. This occurs then if the customer resigns of the requested service without prior cancellation or if the customer does not use the requested service within the time limit (no-show).

Reservation shortening

Request for shorten the stay in our facility must be notified 24 hours to receptionist before the start of the next day of stay. Guests that case, entitled to reimbursement of fees for the unused day.


Guests have the right to submit a written complaint in the hostel’s reception. The complaint will be dealt with within 7 days from the date of the complaint.

Confirmation letter for the embassy

Booking confirmation letter for the Embassy will be prepared and sent only after the total cost of visa applicant’s stay at Secret Garden Hostel has been paid. In the event of making changes to such a reservation or booking cancellation the amout of money paid to Secret Garden Hostel for accommodation will not be returned. The waiting time for a letter is 48 hours.


In order to confirm the reservation, the hostel reserves the right to pre-authorize the provided credit card up to the amount of the first day. The preauthorization consists in verifying and temporarily blocking the funds available on the card. The account is not charged, but only checked whether the card is valid and whether sufficient funds are available to cover the cost of the reservation. After checking the card, the cash is released, and the payment for the night should be made on the spot in the hostel. The time when the lock is removed is usually from 2 to 14 working days and depends on the policy of the card company. The card can only be charged if the booking requires full prepayment (no refund possible) or if the booking is canceled contrary to the hostel’s conditions.

Book your visit

The Secret Garden Hostel

Skawińska 7 street, 31-066 Kraków

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